This will first be rolled out to the NRT-YVR route in December. It was a tiny bit sluggish, and didn’t feel as snappy to use as I would have liked. Japan Airlines' primary hubs are located at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT). The staffs were nice and polite. The seat controls themselves were simple and easy to use. Fortunately, JAL still offers a “Late Night Snack” set meal as well as your choice of Champon, Udon or Soba cup noodles that you can order at any time. What do you think about JAL’s Sky Suite III business class seat? The overnight flight from Singapore to Haneda ln JAL's SKY SUITE III was fairly unimpressive - it was good but I guess it pales in comparison to Singapore Airlines' A350 product which serves the same route. It flies non-stop to a… Best flight I’ve had. bed width: approximately 65cm: approximately 65cm: Max. JAL doesn’t operate a lounge at Sydney Airport, instead directing customers to the Qantas business lounge. There seemed to be a lot of confusion at the gate as multiple zones were roped off. Needless to say, JAL’s SKY SUITE was 100x better than AA’s soft and hard First Class product on the outbound (and even cost fewer miles). During the eight hour flight, they served us two meals: dinner and breakfast. In the 2012 Frequent Business Traveler Air Travel Pet Peeve Survey, a lack of personal space took the top three slots.. THE SEAT. Along with its oneworld partners Cathay Pacific and Malaysia Airlines, JAL primarily operates flights throughout Asia.. Japan Airlines business class offers one of the most comfortable ways to travel from selected Australian cities to Japan. ... Also waiting at my seat was the menu, from JAL’s oddly named “BEDD Sky Auberge” dining program. I was very impressed by the design of KLIA’s satellite terminal. Now I know that the three-point safety harness is there to protect the head in case of sudden stop or movement (since there is no seat back close enough to cushion the head). Upon boarding, I was greeted by the purser and kindly directed towards my window seat for the flight, 12A. The JAL amenity pouch contained a moisture mask, ear plugs, an eye mask and a toothbrush. I had booked my flight from LAX to Osaka with business class and unfortunately I had done all my research assuming that JAL had the same kind of seat in their LAX to Osaka run as LAX to Tokyo (Sky Suites). I have no words to describe my experience. I didn’t mind this much, as I did want to catch some sleep, since I’d be spending a full day awake at Narita. And for a 10:45am flight, I didn’t want to cut it that close. Flying Business Class across the Pacific Ocean is a big deal to myself as it doesn't happen often. In early August 2018, I was able to review my flight on JAL Japan Airlines in their Business Class Sky Suites, from Southeast Asia, Bangkok (BKK) to the US via Tokyo Narita Airport (NRT). Review - Cathay Pacific Business Class - Vancouver to Hong Kong - A350, Review - JAL Business Class - Vancouver to Tokyo - 787-8, Review - ANA Business Class - San Francisco to Tokyo Narita - 777-300ER, Review – JAL Class J – Kagoshima to Tokyo Haneda – 767-300, Review – Shell Flat Neo – Tokyo Narita to Vancouver – 787-8. Thank you for this nice review. ... From the sound of your review, not all J flights on JAL are created equal! Pre-boarding for infants and elderly began momentarily, followed by JAL Diamond and OneWorld Emerald members, followed by Business Class and JAL Sapphire / Crystal. Upon receiving my refund in my account however I noticed that I was short $1200. On this particular aircraft (as well as select versions of the 787-8 and all 777-300ER planes) it was the Apex Suite (branded, by JAL, as the “Sky Suite”), which is also featured on a number of Korean Air planes and is arguably the best business class seat in the air. Unfortunately, I was told they had already run out of the Japanese meals. The window seat is the best option with JAL business class Sky Suites. To use our mobile site, please enable JavaScript. The Western arrival meal was mediocre at best. This actually worked pretty well in my opinion, and was convenient when I needed to make my bed. Checking-in at Tokyo Narita Airport & JAL Sakura Lounge. Our flight was a 10:50pm red-eye flight out of KUL, which meant it was reduced service with only a breakfast service prior to arrival. It was cheaper and faster to fly than to catch the train. Nearby, there’s also an Amex lounge that some Amex cardholders can access, which I briefly checked out, but the Qantas lounge offered more space and better dining. Operating its Dreamliner aircraft between Melbourne / Sydney and Tokyo, Japan Airlines business class is renowned for offering an award-winning business ‘sky-suite' and an extremely high standard of hospitality and service. If not, what are the lounges that are accessible for JAL J class passenger. In Summary: JAL offers a very competitive product with their Sky Suite III reverse herringbone seats on the 787. Is MH Golden Lounge accessible for JAL J class passenger? Definitely not the case. I sat in 12 A. The Sakura Lounge is a classy affair, split over two simple but stylish levels with a quiet zone on the lower level including sleep pods a… I sat in 12 A. Looking outside, it was still dark, so I flipped through the IFE and checked out the Air Show. The seat features a large 17″ touch-screen TV, which also included convenient back-lit buttons beneath the screen. JAL (Japan Airlines) Business Class Review Wed, 07 Nov 2018. As I finished up my meal the sky was growing lighter and lighter. JAL offers a very competitive product with their Sky Suite III reverse herringbone seats on the 787. In addition, each seat in the 1-2-1 configuration provides unobstructed aisle access, something that is now becoming the standard requirement for business class seating. Even though it was economy class the flight crew never stop treating the passenger any less. We completed the full meal. Reward Flying has reviewed the JAL Sky Suite twice as well as the Shell Flat Neo, so reviewing the Sky Suite III was anticipated. That is the only negative I have to say about this airline product. JAL SKY WIDER will be installed in the Economy cabin as well. We visited a couple of lounges including Malaysia Airline’s brand new Golden Lounge (review of this coming soon! It was clean and just … The cabin was lit with warm mood lighting with pinkish hues. The 24 new JAL SKY SUITE II seats will feature on the updated Boeing 767, each designed to recline 180 degrees into 2m long fully flat beds. The partition screen moved up completely and provided me total privacy. The seat/bed was wide, long and comfortable. But in fact, JAL’s new four-class, 232-seat Sky Suite 777 offers much, much more on this lucrative transpac route. The Verdict. This is my impression of the Bangkok to Tokyo leg of the flight. JAL SKY SUITE 777 (SS7) JAL SKY SUITE 787 (SS8/SS9) Seating configuration: 2-3-2 (7-seats per row layout) 2-2-2 (6-seats per row layout) Capacity: 49 seats: 38 seats (787-8) 44 seats (787-9) Seat width (distance between armrests) approximately 52cm-Max. Once that ordeal was over, we headed directly to the satellite terminal, which was where our gate C32 was. After a stop in Tokyo following my flight on Japan Airlines in their JAL Sky Suites Bangkok to Tokyo, I continued my journey on Japan Airlines to New York. For previous posts in the trip report, see: Review: British Airways First Class Lounge New York JFK Terminal 7. Review: ANA First Class 777 New York JFK to Tokyo Narita I loved the privacy and spaciousness offered by the seat. Shortly after settling in, I was offered a hot towel that came in a tray. More often than not, satellite terminals tend to be an afterthought, with all the design and amenities being focused on the main terminal. Usually I’m used to finding the controls located on the side of the seat above the armrest. The first aircraft with SS7, as it is designated in the flight timetable, went into service on January 9, 2013, on the Narita-London route. Which had me somewhat wishing I had just booked LAX to Tokyo. For those of you looking to book your own flight, note that this was a 777. Pressing a lever down will unlock the tray table which swings out and swivels into place. Boarding was slightly delayed but didn't impact the arrival time into Singapore. Whilst Narita Airport gets a lot less love these days than Haneda Airport due to its considerably closer proximity to the centre of Tokyo, it is still as efficient as ever and after a smooth check-in, I was quickly through immigration and on my way towards the quiet enclave of the Sakura (Business) Lounge. A lie-flat "Sky Suite", which is 188 centimetres long and 65 wide, in a 2-2-2 layout. For the next few months, Sydneysiders are in for a treat with Japan Airlines swapping its Sydney-Tokyo flights to the newer Boeing 777-300ERs, which come with fully-flat beds in Sky Suite business class and free, unlimited inflight Internet for passengers at the pointy end. When I first heard that JAL’s Boeing 787 Dreamliner being pulled off SFO-HND, I thought a downgrade was in store. I arrived at Narita airport shortly before 9AM, and headed to JAL… Required fields are marked *. Read More. As we were climbing to cruising altitude, I began to explore the features of the seat a bit more. A few years ago I flew in the Sky Suite I from Seoul to Tokyo. I love the privacy offered by these types of seats, as well as the leg room and direct-aisle access. Very comfortable product. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. Yes, you should be able to as JAL business, because they are both One World! The Sky Suite is either a 2-3-2 configuration on the Boeing 777s or a 2-2-2 layout on the 787s. I wrote about the opportunity to use Alaska Airlines miles for heavily-discounted Business Class flights on Japan Airlines back in May 2017 before it became common knowledge here in Singapore and have already taken advantage of this amazing deal on a number of occasions (check out my review of the SKY SUITE III from SIN-HND and HND-BKK!). A feature of the seat that I actually did not appreciate was the three-point safety harness. I brought it home to share this comic like meal with our kid. The airline has four classes of service: First Class, Executive Class (the equivalent of Business Class), Premium Economy Class, Class J (Economy Class seating with larger seats) and Economy Class. Link: JAL Sky Suite seats; The trek back to Narita sucked hard, dude. Its fleet features a variety of two-cabin, three-cabin and four-cabin configurations. Best... Today my husband and I flew back to Vancouver by Japan Airlines. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, There are newer reviews for Japan Airlines (JAL). Today my husband and I flew back to Vancouver by Japan Airlines. The omelette was a bit bland, and I didn’t enjoy the Greek yogurt. The cargo door was still open to finish up some last minute loading. Our aircraft, a Boeing 787-9 (Registration: JA869J) was visible through the window directly facing the gate. JAL has the superior product across the Pacific in business class. It’s fairly comfortable, though not particularly lux, with good foo… Since this was a red-eye flight, there is no full meal service after departure, but only a light meal prior to arrival. The tray-table is latched to the side of the seat back in front. It features four entirely new cabins, first class, business class, premium economy, and economy. The country's largest airline, Japan Airlines (JL) is headquartered in Tokyo. We booked and paid a few months in advance to get cheaper air fares. We both also loved the Apex Suite! The check-in counters opened a little earlier than scheduled, so we were second in line to get checked in. Wow. The Business Class cabin layout of this Boeing 787-9 was in a 1-2-1 reverse herringbone configuration, using JAL’s Sky Suite III seats! It was also much nicer than my last JAL business trip in 2010 with their SHELL FLAT (not really flat) NEO product. Otherwise, I would have been a total zombie later on as I still had a full day layover at Narita for planespotting! I was curious to see how the same seat on the Dreamliner compares. Available on my seat were a pair of noise-cancelling headphones, a JAL amenity “pouch” (It’s not a full kit offered in longer flights), a pair of slippers, a soft blanket and a pillow. Apex Suite window seat Japan Airlines. I slept for a solid three hours, and by the time I woke up we were about two hours from Tokyo. It’s not a full-on amenity kit like you would get in a longer duration flight, but is still a nice touch, especially on a red-eye flight. A simple form was also provided that asked whether you wanted to be woken up for the arrival meal if you were sleeping, and whether you preferred the Western or Japanese meal. While narrow, I'll take a narrow business class seat any day if it's this private and comes with an airweave mattress pad for greater sleep comfort. Beneath the storage compartment was a power socket and a USB port. Also head over to our YouTube channel for our video trip reports. Compared with the same seat on their 777, I felt the 787 version was actually roomier and a bit improved. We could feel the death glares from the huge priority line that formed behind us, as there was only one check-in desk available for business class. This Japan Airlines (JAL) 777-300ER Business Class Sky Suite Review is from our recent trip to Japan, including ANA First Class, JAL Business Class review, and Tokyo luxury hotel reviews and Kyoto luxury hotel reviews. The reviews in each sort order are displayed chronologically. Japan Airlines Sky Suite Business Class remains my favorite business class product, particularly its very private window seats. Remember to check for JAL’s award availability on British Airways’ site before your next trip to Asia. Your email address will not be published. After finishing the meal relatively quickly, I was ready to get some sleep. Before jumping into bed I checked out the lavatory, which was pretty basic, with just mouthwash and toothbrush for amenities. Pretty soon, the cabin lights were turned on in preparation for the arrival meal to be served. The food delicious. I used the premium economy bathroom for convenience. Review: Japan Airlines Sky Suite Business Class. I ordered myself one of the set meals, a Soba de Sky, and a Sky Time Kiwi juice. The service was reduced, but that did not detract from the genuine Japanese hospitality offered by the crew. One the best experience in flight. However, KLIA’s satellite felt nicely designed and thoughtfully laid out. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. Leave your comments below! Subscribe to our FREE newsletter to receive updates whenever we release new trip reports! My wife and I took the domestic flight from Osaka (Itami airport) to Tokyo (Haneda airport). Currently you have JavaScript disabled. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. New four-class, 232-seat Sky Suite I from Seoul ( ICN ) to Tokyo ( Haneda Airport to., so I flipped through the IFE selection was good, but only a light prior. 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