Leave it out for a total of 10 seconds. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). We may have already published articles that could help you with your problem. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. I am an avid fitbit users and recently tried to reconnect my Aria Scale. We are always open to your problems, questions and suggestions, so feel free to contact us by, . Fitbit gives you the option of using a mobile phone or downloading a standalone program to use in Windows. Either you can unpair and then restart your device. If the network is disruptive from the provider’s end, then for each device you try to connect you won’t get any network or be able to set up a connection. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. Go back to the Fitbit app and try again to add a Wi-Fi network. Anyone got any tips on how to find it again? From a laptop or desktop with Wi-Fi access, go back to fitbit.com/setup and follow the … Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. Specified an empty wifi channel for my neighbourhood. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Click the Account icon on your Fitbit Versa dashboard. Prompt Fitbit Connect to sync with your device: Click the Fitbit Connect icon and click Open Main Menu. Here click on add network. It seems like a lot of people online are having similar issues, but I can't find a sure fix. With your charged Fitbit device nearby, click Sync Now. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. Going back to our troubleshooting, here’s what you need to do if your Fitbit Versa can no longer connect to a WiFi network…. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. Specified an empty wifi channel for my neighbourhood. Or, if you need further assistance, fill up our. . The App sees the Wifi network as an eligible wifi network but gives up trying to connect after several minutes saying 'this wifi network is unavailable'. Fitbit Versa wifi issues fix #4: Add wifi network. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. It will bring the watch back to its default settings and configuration and it may work after that. Make certain that your computer is connected to the router via Wi-Fi, and not with an ethernet cable. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. New comments cannot be posted and votes cannot be cast. Being able to connect to the Internet and other devices is what made it “smart.” But some users have been complaining about their Versa that reportedly won’t connect to their WiFi network. If the internet or WiFi is not connecting to your Fitbit watch, then try to connect other devices on that network. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. but you will lose all the manual settings you may have made: Disconnect everything from the hub (ethernet and DSL) leaving the power cable only. It even will confuse me with guests who have close weights as mine. A message will appear regarding what to do with your scale. Advertisements. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. I'm connecting it via my iphone. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. Hello! 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