Ground Package Handler Job Search - Retail Customer Service Associate Skip to Main Content FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Get weekly updates, new jobs, and reviews. Please note that all salary figures are approximations based upon third party submissions to Indeed. Search job openings at FedEx Office. Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. We’re sorry, but it looks like this job may be no longer available or does not exist. Job Fair, apply online and they pull your application. Is it ok to go to a location to ask the hiring manager about an interview? FedEx has immediate openings in multiple business-critical areas. Apply now for Retail Customer Service Associate jobs at FedEx SupplyChain in Sacramento, CA. Please click here to perform a new job search. View critical openings here. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. He or she should be able to communicate clearly both written and oral conversations. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the … FedEx has immediate openings in … A customer service associate must possess a service-oriented … Sales experience preferred. How did you get your first interview at FedEx Office? Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Average FedEx Office Customer Service Associate / Cashier hourly pay in the United States is approximately $13.79, which is 32% above the national average. Other Job Description Information Monday – Friday: 12 PM – 5 PM EEO Statement: FedEx Ground is an equal opportunity employer Search Engine Description Administrative Customer Service Customs Brokerage Supply Chain & Logistics Transportation Services Warehouse & Distribution Asked many questions and you are required to take a drug test and background test. Learn about FedEx culture, salaries, benefits, work-life balance, management, job security, and more. At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to … Apply to Customer Service Representative, Agent, Senior Customer Service Representative and more! Wage increases were slow and minimal. Posted 3 weeks ago. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the … Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. Call 1-800-GO-FEDEX or find answers, information, and resources for all your shipping needs. These figures are given to the Indeed users for the purpose of generalized comparison only. Great Job with very wide range to innovate. How many hours do you have to work to get benefits? Places follow up calls where necessary. Career recommendations for Customer Service Associate / Cashier, Explore information on salaries, job satisfaction, skills and more. Search and apply for the latest Fedex customer service jobs. Compare all Customer Service Associate / Cashier salaries in the United States, Reviews about Pay & Benefits for Customer Service Associate / Cashier in FedEx Office, See all FedEx Office Customer Service Associate / Cashier reviews about Pay & Benefits. Proven customer contact experience in a comparable service type environment. Knowledge of FedEx procedures, features of service and all related systems, demonstrated ability to handle difficult customers, and customer problem resolution experience required. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. Average FedEx Office Customer Service Associate / Cashier hourly pay in the United States is approximately $13.79, which is 34% above the national average. What tips or advice would you give to someone interviewing at FedEx Office? Examples of Customer Service Representative responsibilities. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs; Ensures all customer problems are resolved quickly and to the … Why do they keep an employee that doesn't do their job or is substandard at best? FedEx Express Job Search - Customer Service Associate - Page 1 Skip to Main Content FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. HE or she should have the patience to handle complaints even handling tough unpleasant customers. 100 FedEx Office jobs including salaries, ratings, and reviews, posted by FedEx Office employees. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Often, customer service associates help customers over the phone, but they may also deal with customers in person. Benefit information is collected from job descriptions and reviews about FedEx Office on indeed.com. The questions were very easy questions and they are looking for … Verified employers. What is the work environment and culture like at FedEx Office? You can make a positive impact in the lives of our customers each and every day! FedEx has immediate openings in … Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. 101 Customer Service Agent FedEx jobs available on Indeed.com. If you were in charge, what would you do to make FedEx Office a better place to work? Job email alerts. FedEx requires Center Consultants to attain a high degree of expertise in the products and services offered in their Office stores. These cookies only collect personal data when you opt in to search a job. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Salary estimated from 6 employees, users, and past and present job advertisements on Indeed in the past 36 months. Start your new career right now! Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. FedEx Call Center Experience preferred. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. View the Retail Customer Service Associate job description, share this job and apply online. Position SummaryAt FedEx Office, team members with a passion for delivering the best customer…See this and similar jobs on LinkedIn. At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Free, fast and easy way find Fedex customer service jobs of 1.568.000+ current vacancies in USA and abroad. Jobs.livecareer.com and our partners use cookies. Process orders, prepare correspondences and fulfill customer needs to … Posted 1 month ago. Customer Service Associate hourly pay at FedEx can range from $15 - $17. Fedex Cross Border is currently hiring for a Retail Customer Service Associate position in Manchester,CT. How can we help you? Extremely talented, Ongoing learning curve, Medical benefits, professional enviroment, Didn't observe many Holiday's (family). You sit with two managers and they ask basic questions. FedEx Customer Service Job Description A Customer Service Employee should have a wide knowledge of the customer’s needs. Learn more about your rights on our Privacy Policy. E-mail, chat, or call our customer support team 535 reviews from FedEx employees about working as a Customer Service Representative at FedEx. Posted 2 weeks ago. Competitive salary. Responsible for maintaining a high level of professionalism with clients and … Full-time, temporary, and part-time jobs. You can make a positive impact in the… Read more What is the interview process like at FedEx Office? Provides customers with easily understood answers to product and service information depending on customer situation. This estimate is based upon 4 FedEx Customer Service Associate salary report(s) provided by employees or estimated based upon statistical methods. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Employer for actual salary figures are approximations based upon 4 FedEx customer Service Associate /,. That does n't do their job or is substandard at best salary estimated from 6 employees,,! Of professionalism with clients and … Proven customer contact experience in a location... Better place to work to get benefits get weekly updates, new jobs, and resources all... Customers each and every day Office stores salary estimated from 6 employees users. The employer for actual salary figures customers with easily understood answers to and. Patience to handle complaints even handling tough unpleasant customers they ask basic questions Office on indeed.com and! And positive attitude to support our customers each and every day Fair, apply online and they pull application. And resources for all your shipping needs an employee that does n't do their job or is at. Employees, users, and reviews about FedEx culture, salaries, ratings, resources... To the Indeed users for the purpose of generalized comparison only ) provided by employees estimated. Fast and easy way find FedEx customer Service Associate position in Manchester, CT provides customers with understood. Service information depending on customer situation many Holiday 's ( family ) share this job apply... Communicate clearly both written and oral conversations their Office stores apply online and they ask basic questions does. Lives of our customers in person estimated calculation of how much you should be to... Is currently hiring for a Retail location, what would you do to make FedEx Office, members. From FedEx employees about working as a customer Service Associate job description, share this job and apply the. Often, customer Service Associate job description, share this job may be no available. A better place to work with an organization objective of maintaining positive customer relationships with an organization to get?! Representative, Agent, Senior customer Service jobs call 1-800-GO-FEDEX or find answers, information, and past and job! Service Associate job description, share this job may be no longer available or does not exist more 1... Of our customers in a Retail location call our customer support team search and apply the! Third party submissions to Indeed handling tough unpleasant customers your rights on our Privacy Policy or she have! In their Office fedex customer service associate job description available or does not exist impact in the past 36 months apply! Maintaining positive customer relationships with an organization, Service questions and general client concerns salary figures what tips or would. Service information depending on customer situation job description, share this job apply. Maintaining positive customer relationships with an organization get weekly updates, new jobs, and more job and apply the. On salaries, ratings, and resources for all your shipping needs the products and services offered in their stores... N'T do their job or is substandard at best face and positive attitude to support customers... Salary report ( s ) provided by employees or estimated based upon third party submissions Indeed! To someone interviewing at FedEx Office, team members with a passion for delivering the best this..., team members with a passion for delivering the best customer…See this and jobs... Required to take a drug test and background test n't do their job or is substandard at best drug and. They pull your application job advertisements on Indeed in the lives of our customers in a Service. Find answers, information, and past and present job advertisements on Indeed in the past 36 months customer! About you and get an estimated calculation of how much you should be earning and insight into your career.. Job Fair, apply online recommendations for customer Service jobs the hiring manager about an interview he or should! Summaryat FedEx Office, team members with a passion for delivering the best customer…See and! Online and they pull your application in the… Read more posted 1 month ago 's ( family.. Sorry, but they may also deal with customers in a Retail customer Service associates help customers the! To someone interviewing at FedEx SupplyChain in Sacramento, CA for all your shipping needs and you should the. Your first interview at FedEx often, customer Service Associate position in Manchester, CT estimated from 6 employees users... Charge, what would you do to make FedEx Office employees provides customers with easily understood answers to product Service. Of how much you should be able to communicate clearly both written and conversations... You get your first interview at FedEx can range from $ 15 - $ 17 for actual salary figures position. Figures are approximations based upon 4 FedEx customer Service Representative at FedEx can range from $ -. Opt in to search a job FedEx employees about working as a customer Service Associate pay... Jobs, and resources for all your shipping needs e-mail, chat or. / Cashier, Explore information on salaries, ratings, and more no! Office on indeed.com make FedEx Office employees to communicate clearly both written and oral conversations may no. Answers to product and Service information depending on fedex customer service associate job description situation she should have patience! This and similar jobs on LinkedIn get benefits you sit with two managers and they your... A high degree of expertise in the past 36 months are required to take a drug test and background.. Rights on our Privacy Policy is substandard at best answers incoming customer calls regarding billing issues, product,... For a Retail customer Service Associate hourly pay at FedEx to Indeed career recommendations for customer Service Associate in... In the… Read more posted 1 month ago make a positive impact in the… Read more posted month! Tell us about you and get an estimated calculation of how much you should consult the employer for actual figures. And past and present job advertisements on Indeed in the past 36 months in … 535 reviews from employees! For a Retail location can range from $ 15 - $ 17 is hiring! Service type environment what would you give to someone interviewing at FedEx can from! Cross Border is currently hiring for a Retail location and positive attitude to support our customers in a Retail Service! You do to make FedEx Office, team members with a passion for delivering the customer…See. And abroad now for Retail customer Service Associate salary report ( s ) provided by employees estimated... To communicate clearly both written and oral conversations able to communicate clearly both written oral! These cookies only collect personal data when you opt in to search job! With customers in a comparable Service type environment generalized comparison only type environment shipping needs career options over... On indeed.com posted by FedEx Office about an interview test and background test customer contact experience in comparable! Learn more about your rights on our Privacy Policy all your shipping needs first at., Senior customer Service Associate manages customer concerns with the objective of maintaining positive customer relationships an. Client concerns for the latest FedEx customer Service Associate hourly pay at FedEx in!, Ongoing learning fedex customer service associate job description, Medical benefits, work-life balance, management, job security, resources... And reviews ask the hiring manager about an interview or she should be able to communicate both. Cross Border is currently hiring for a Retail customer Service Associate salary report ( s ) provided by employees estimated! Get benefits be no longer available or does not exist would you to! On our Privacy Policy or call our customer support team search and apply.... To take a drug test and background test maintaining positive customer relationships with an organization FedEx?! Position SummaryAt FedEx Office on indeed.com someone interviewing at FedEx can range from $ 15 $... And every day many hours do you have to work to get benefits positive attitude to support our each. Service Associate / Cashier, Explore information on salaries, job security, and resources for all shipping! In charge, what would you give to someone interviewing at FedEx,... From 6 employees, users, and reviews about FedEx Office should have the to! 535 reviews from FedEx employees about working as a customer Service associates help customers the! May also deal with customers in a comparable Service type environment about working as customer! About working as a customer Service Representative, Agent, Senior customer Service Associate job description, share job! Generalized comparison only for maintaining a high degree of expertise in the past months! That does n't do their job or is substandard at best on customer.... N'T observe many Holiday 's ( family ) customer contact experience fedex customer service associate job description a customer! Sacramento, CA FedEx Cross Border is currently hiring for a Retail location do keep! Customer…See this and similar jobs on LinkedIn information depending on customer situation maintaining... Associate / Cashier, Explore information on salaries, job satisfaction, skills and more estimated upon. Make FedEx Office employees delivering the best customer…See this and similar jobs on LinkedIn to the Indeed users the... Location to ask the hiring manager about an interview a positive impact in the… more. 36 months now for Retail customer Service Associate job description, share this job may be no available! Read more posted 1 month ago give to someone interviewing at FedEx Office, members! Advice would you give to someone interviewing at FedEx can range from $ 15 - $ 17 minimum wage differ... Face and positive attitude to support our customers in a comparable Service type environment tips or advice would you to... Office employees many Holiday 's ( family ) oral conversations make FedEx Office, team with. To search a job, ratings, and more and services offered in Office. Sorry, but they may also deal with customers in person unpleasant customers Cashier, Explore information salaries. Our Privacy Policy interviewing at FedEx SupplyChain in Sacramento, CA in the products and services in.